Flatpack Kitchens Returns Form

Please complete the returns form below and we will be in touch regarding your return request.

    YOUR DETAILS

    ITEM DETAILS

    IMAGES

    If you could please supply photos of the product label and the item you wish to return in its originally packaging.

    Returns Policy

    Our refund and returns policy is valid for 30 days from the date of purchase.

    Unfortunately, if 30 days have passed since your purchase, we are unable to offer a full refund or exchange.

    To be eligible for a return, the item must be unused, in the same condition as when you received it, and in its original packaging. Please note that a restocking fee may apply and be deducted from your refund.

    Once we receive and inspect your returned item, we will notify you via email regarding the status of your return. If your return is approved, your refund will be processed, and a credit will be applied to your credit card or original payment method within a certain number of days.

    Alternatively, you can opt for store credit instead of a refund.

    Please be aware that if your order was shipped, you will be responsible for paying the return shipping costs upfront. All shipping costs are non-refundable.